Showing 1 to 60 of 77
 25 mins

Allergen Awareness

Find out about allergens and some important considerations for avoiding cross-contamination in the workplace. This eLearning provides a foundational understanding of allergens, some of the major risks in a food manufacturing environment, and what you can do to help prevent cross-contamination in your workplace.
Course Details
 10 mins

Avoiding Burnout

Burnout can occur when our mental health is neglected and we become overwhelmed due to the build-up of stress. Practising mindfulness techniques and exercises can help us stay in control and is a great way of managing our short and long-term wellbeing. This course should last 5-7 minutes and is part of the Mindfulness suite of bite-sized courses.
Course Details
 27 mins

Compliance - PCI DSS (Front Line)

For front line staff interacting with the public/using payment card terminals.
Course Details
 14 mins

COSHH

Anyone who is likely to come into contact with hazardous substances, including flammable or explosive substances, will benefit from this dynamic course. It reviews the COSHH Regulations and how they protect people at work. You will explore how people can be exposed to hazardous substances and what you need to do to comply with COSHH regulations. The different categories of hazardous substances, their impact, their warning symbols and appropriate control measures are brought to life with quizzes, questions and an exploration of different workplaces.
Course Details
 40 mins

Discipline and Grievance

Can you tell the difference between a disciplinary and a grievance? This course explains how to conduct informal and formal reviews. It also outlines the role of ACAS, and looks at effective and efficient ways to resolve these situations to everyone's benefit.
Course Details
 30 mins

Diversity - Religions and Beliefs

Respecting and understanding of the beliefs of others helps to create a more inclusive environment. In this course we highlight nine beliefs commonly found within the UK.
Course Details
 44 mins

Driving at Work - Your Safety

Driving at work is a risky business: RoSPA states it's the most dangerous work activity that most people do. Our dynamic course aims to increase employees' driving safety awareness, leading to lower transport insurance and costs. For learners, it's an engaging and interactive way to cover serious topics such as driving in adverse conditions and avoiding accidents. Do you know the impact of fatigue on drivers? Do you know how to prepare for driving in adverse weather conditions? Do you know what to do if you break down?
Course Details
 49 mins

Drugs and Alcohol Misuse

Drug and alcohol misuse can affect an individual, their friends and family, their colleagues, and also an organisation’s customers. This course will raise your awareness of drug and alcohol misuse and provide you with practical tips and guidance when confronting these issues in the workplace.
Course Details
 15 mins

Environmental Awareness

It makes all kinds of sense to protect the environment we live and work in. From an organisation's point of view, it makes excellent business sense.
Course Details
 45 mins

Equality, Diversity and Inclusion

Equality, diversity and inclusion are everyone's business. To make a positive contribution to the workplace means being able to recognise issues of equality and diversity and be confident that you can do the right thing. The practical focus of this course offers a common-sense understanding of how equality and diversity apply in everyday working life.
Course Details
 20 mins

Fire Safety

Everyone in the organisation needs to know what to do if they see a fire, or if they need to evacuate the building in response to a fire alarm. This highly interactive fire safety course starts with the fire triangle and moves through the hazards of fire, how to prevent it, what to do when you hear a fire alarm, and what to do if you're first on the scene. You'll look at the different kinds of fire extinguisher in the workplace and what kind of fire they are appropriate for. This can be used with practical training to brief people who need to know how to use a fire extinguisher.
Course Details
 12 mins

First aid

In this course, you'll be introduced to the theory behind emergency first aid; it's advisable to ensure that you get practical training as well, in order to assist people properly. Do you know what to do if someone falls ill or has an accident? Do you know if you have an appointed first aider and who they are? Do you know how to report accidents or incidents? On completing this eLearning you will know what to do if someone has an accident, what appointed first aiders can do, the regulations about first aid at work, and how to report an accident or incident.
Course Details
 45 mins

Food Safety: Catering

Find out why food safety and hygiene is important to everyone, and what can happen when people think it doesn't matter.
Course Details
 56 mins

Food Safety: Manufacturing

Find out why food safety and hygiene is important to everyone, and what can happen when people think it doesn't matter.
Course Details
 23 mins

Health & Safety In the Office 

This course helps you to spot hazards and prevent risks that may cause accidents at work. You will explore how to manage your physical environment and learn best practice for staying healthy and safe in the work place.
Course Details
 35 mins

Health & Safety In the Office: COVID-19 Edition

This course helps you to spot hazards and prevent risks that may cause accidents at work. You will explore how to manage your physical environment and best practice for staying healthy and safe in the workplace. This version of the course also covers the information and guidance you need to work safely and reduce the spread of COVID-19.
Course Details
 35 mins

Infection Control

This online course is ideal for work settings where infection control is important, but that are not hospitals or other specific medical institutions. Learners are taken through the chain of infection with high-impact animation and challenging interactions. They are introduced to good and bad hand-washing techniques, with video examples to reinforce best practice. They can also explore a typical workplace to locate infection hotspots. The accompanying ebook has useful reminders and checklists to use in the workplace on mobile devices or in print form. Updated February 2020 to include advice on controlling the spread of coronavirus.
Course Details
 10 mins

Infection Control - Coronavirus Essentials

This online course is ideal for non-medical work settings. You will be shown good and bad hand-washing technique using video and explore some personal hygiene best practices. In addition, you can get some advice on what to do about the new coronavirus and COVID-19 in the workplace.
Course Details
 20 mins

Influencing - Emotional Intelligence

Emotional intelligence is a skill that can be learned and will improve how we interact with others. Often, we react without taking the time to recognise and respond to our circumstances in the most appropriate way. This can mean missing opportunities and misunderstanding or misinterpreting the actions of others.
Course Details
 12 mins

Keeping Safe During COVID-19 - Manufacturing

In this course you'll explore the measures you need to follow to reduce the chances of spreading COVID-19 in your workplace. Do you know how to socially distance in your workplace? Do you know how to keep yourself and your working environment safe? Do you know how to safely work with colleagues, visitors and others?
Course Details
 12 mins

Keeping Safe During COVID-19 - Office

In this course you'll explore the measures you need to follow to reduce the chances of spreading COVID-19 in your workplace. Do you know how to socially distance in your workplace? Do you know how to keep yourself and your working environment safe? Do you know how to safely work with colleagues, visitors and others?
Course Details
 20 mins

Legionella awareness

This course is aimed at people who work where there is a water system, including spas, air conditioning and cooling towers, that could be susceptible to Legionella. Interactive pages allow learners to explore the facts about Legionella and Legionnaire’s disease, learn about the legislation, find out how Legionella becomes harmful and see how to manage and control the risks of Legionella build up. In addition, learners will find out about maintaining water cleanliness safely using temperature or treatments.
Course Details
 30 mins

Lone Working: All Staff

This course describes the different sorts of lone worker and the risks they might face. It reviews the legislation and legal responsibilities, explains how to assess risks, and details the kinds of safety measures that can be put in place to keep lone workers safe.
Course Details
 38 mins

Lone Working: Managers

If you supervise or manage lone workers, you will almost certainly need to take additional measures to keep them safe. This course describes the different sorts of lone worker and the risks they might face. It reviews the legislation and legal responsibilities, explains how to assess risks, and details the kinds of safety measures that can be put in place to keep lone workers safe.
Course Details
 40 mins

Managing Remote Teams

Successfully managing a remote team requires an understanding of how communication technology can affect team cohesiveness, relationships, cooperation, communication, and team culture. This course helps you understand the virtual barriers to high performance and gives you some practical tips on how to use technology to overcome them.
Course Details
 27 mins

Manual Handling

In this course you will see how to handle and lift loads safely, and how to assess the risks of manual handling using the TILEO mnemonic (Task, Individual, Load, Environment, and Other factors). Can you lift safely and without risking strain and injury? Do you know what is available to help you lift heavy or awkward objects?
Course Details
 20 mins

Mindfulness

Practising mindfulness can help you stay composed and give you the best chance of overcoming challenges. The simple techniques and exercises covered in the courses can keep you focused on what is important, help you feel more resilient, and protect you from burnout. This is an introductory suite of bite-sized courses, each lasting 5-7 minutes, covering mindfulness with practical tips and techniques that can be tried out straight away. The modules can be completed in any order.
Course Details
 4 hrs

Mindfulness at Work

Digital collaboration. Big data. Smartphones. Working remotely. One more meeting. The always-connected workforce... Modern working life is intense. Knowledge workers work long hours and are under constant pressure. Mindfulness at Work is an antidote to that, especially for those who would like to feel calmer and be more productive at work. By developing awareness of issues as they arise and new techniques to change behavioural responses to those issues, we are able to cope and perform better at work. Written in straightforward rather than mystical language, this course is highly practical, suggesting a behavioural model to follow and discussing realistic workplace scenarios. It also covers the history and origins of mindfulness and the science behind the practice, and offers you some practical tools to help you bring more awareness into your daily life.
Course Details
 28 mins

Moving and Handling People

Moving and handling people is a demanding task. You need to understand how to minimise the risks of injury to yourself and the person you are moving. You also need to understand the ‘people factors’ involved in delivering excellent care.
Course Details
 38 mins

New and Expectant Mothers

In this course we'll explore the law around pregnancy and maternity in the workplace, employees' and employers' rights and responsibilities, what new and expectant mothers can do to keep themselves safe, workplace risk assessments and adjustments, and what women can expect when they return to work after maternity leave.
Course Details
 30 mins

Noise Awareness

Over 2 million people in the UK are exposed to noise levels that may be harmful. This course focuses on the extent and effects of noise-induced hearing loss. It is suitable for those who are seeking to carry out occupational noise assessments and includes guidance on what can be done to reduce noise and noise exposure.
Course Details
 30 mins

PCI DSS

Anyone handling payment card details must follow the Payment Card Industry Data Security Standards (PCI DSS). This course explains how the payment card system works, the requirements of the Payment Card Industry on organisations that process card payments (that’s us), and what you need to know to make sure you handle payments and payment card data securely.
Course Details
 41 mins

PCI DSS (Back Office)

For staff who don’t necessarily use payment card terminals but do process card payments and do have access to organizational systems that store customer data.
Course Details
 15 mins

Personal Protective Equipment

Health and safety is about preventing accidents, injuries and harm to health that can be caused by work. In this course you will find out how to use Personal Protective Equipment correctly and safely. Do you know when you should use Personal Protective Equipment? Do you know what PPE protects you from? Do you know your obligations in wearing and maintaining it?
Course Details
 15 mins

Physical Security

Whenever we employ someone, we need to check their right to work in the UK to comply with government legislation. This course will help you understand your responsibilities under the legislation, show you how to carry out a right to work check, and take you through some examples you might encounter at work. Physical security and protecting business information may take second place to cyber security but it’s just as important. This course reminds you about maintaining a secure workplace and protecting business information and personal data.
Course Details
 46 mins

Positive Mental Health at Work for Managers

Did you know that 1 in 4 adults experience mental health problems during their lifetime? Furthermore 3 in 10 have experienced mental health problems in the workplace, and stress is now the most common cause of long-term absence from work. In this module we'll explore the meaning of 'mental health', some of the more common mental health conditions, and tips for looking after your own mental well-being, supporting mental health, and making workplace adjustments.
Course Details
 36 mins

Positive Mental Health at Work (Individual)

Did you know that 1 in 4 adults experience mental health problems during their lifetime? Furthermore 3 in 10 have experienced mental health problems in the workplace, and stress is now the most common cause of long-term absence from work. In this module we'll explore the meaning of 'mental health', some of the more common mental health conditions, and tips for looking after your own mental well-being, supporting mental health, and making workplace adjustments.
Course Details
 1 hr 11 mins

Preventing Bribery in Business

Discover the impact of bribery on business and society, explore the key terms and elements of the Bribery Act, and learn how to recognise the risks of bribery and avoid unknowingly breaking the law. Do you know what the offences under the Bribery Act are? Do you know their impact on the way you operate in business? Do you know what the penalties for bribery are? Do you know that ignorance is not a defence?
Course Details
 33 mins

Preventing Bribery in Business (Essentials) 

Discover the impact of bribery on business and society, explore the key terms and elements of the Bribery Act, and learn how to recognise the risks of bribery and avoid unknowingly breaking the law. Do you know what the offences under the Bribery Act are? Do you know their impact on the way you operate in business? Do you know what the penalties for bribery are? Do you know that ignorance is not a defence?
Course Details
 36 mins

Public Sector Equality and Diversity

Equality, diversity, and inclusivity are everyone's business. To make a positive contribution to the workplace means being able to recognise issues of equality and diversity and be confident that you can do the right thing. The practical focus of this course offers a common-sense understanding of how equality and diversity apply in everyday working life.
Course Details
 31 mins

Remote Working

The shift towards remote working has been a growing trend over the past several years, with many adjusting how they work to help achieve a greater work/life balance. With COVID-19 requiring us all to socially distance, it’s also likely that working in a non-office environment is here to stay and digital communication will continue to be a key part of how we work together. This course focuses on the opportunities available to (and considerations regarding) remote workers.
Course Details
 26 mins

Right to Work

Whenever we employ someone, we need to check their right to work in the UK to comply with government legislation. This course will help you understand your responsibilities under the legislation, show you how to carry out a right to work check, and take you through some examples you might encounter at work.
Course Details
 16 mins

Risks and Responsibilities 

In this course you'll find out about the Health and Safety at Work Act and how it affects you at work; you'll also explore hazards and risks in the work place and review ways to take care of yourself. Do you know what your responsibilities for Health and Safety are? Can you spot a hazard? Can you assess the risk of it happening? Do you know some basic guidelines for taking care of yourself at work?
Course Details
 36 mins

Safeguarding Adults

Welcome to the Safeguarding module. It explains what safeguarding adults involves, the different types of abuse, and how to recognise the signs of abuse. You'll look at what you should do if you are concerned that an adult is being, or has been, abused or neglected.
Course Details
 15 mins

Slips and Trips

Can you identify slip and trip hazards? Do you know how to work at height safely? Can you see how to reduce the risks of a slip, trip or fall? On completing this eLearning you will be able to describe the impact of slips and trips at work, explain your responsibilities under the law with respect to slips and trips, identify the risks and hazards associated with slips, trips and falls, and know what to do when you see a slip or trip hazard. If you're a line manager, you'll be able to complete a risk assessment, decide what control measures to put into place, and regularly review your risk assessment. Please download your eBook from within the course. It has key safety tips and checklists to help you identify the potential hazards you might encounter.
Course Details
 24 mins

Stress in the workplace

What is Stress? Increase your awareness of stress at work, and explore the real meaning of stress and how it direct impacts you. Explore the root causes of stress at work and how you can combat stress effectively. This eLearning material is essential for all workers irrespective of industry or type of job.
Course Details
 37 mins

Supporting Postgraduate Mental Health For Supervisors (PMHA University)

The stress factors of university life, such as moving to a new location, financial concerns and research demands, can put postgraduate students at risk of developing poor mental health. This course helps you understand those stress factors in depth, how to spot the signs of poor mental health, how to take practical steps to help your PGR and how to deal with a crisis. It also provides tips on creating a positive culture that promotes good mental health.
Course Details
 12 mins

Suspicious Packages

Do you know how to decide whether an unattended bag is a piece of lost property or something more suspicious? What tells you that a package could be dangerous? Do you know what to do if you are suspicious of a bag or package? This course will give you clear guidelines to help you identify suspicious bags and packages and deal with one if you do.
Course Details
 43 mins

Team Dynamics - Decision Making: Options to Implementation

Evaluating options requires an analytic approach: this course will help you to develop useful and consistent criteria for your evaluation process. You will see how to systematically examine arguments for and against particular options, and how to help your team reach a consensus.
Course Details
 32 mins

Team Dynamics - Managing Challenging Behaviour Effectively  

Disruptive behaviours in the workplace can be challenging and frustrating for any manager or team leader. They can disrupt team communication, which can lead to low morale and lack of participation by other team members. Managers and team leaders have a duty of care to their team to intervene and resolve issues that arise as a result of a challenging behaviours.
Course Details
 28 mins

Team Dynamics - Managing Conflict 

Managing conflict at work in an effective and professional manner is a responsibility held by every team leader or manager. But if handled well, conflict can be a catalyst for growth and innovation. This course explains how to manage conflict at work in an effective and professional manner, how to avoid friction and, and how to prevent damage to your team's collective spirit. Learn strategies to help diagnose causes of conflict, resolve conflict, and restore unity.
Course Details
 23 mins

Team Dynamics - Preparing to Lead a Meeting 

Do people look forward to the meetings you lead, or see them as a pleasant waste of time? Are you aware that there are processes and procedures required before you can lead a successful meeting?
Course Details
 30 mins

Team Dynamics - Resolving Meeting Challenges 

Meetings sometimes don’t work out as planned. This course is designed to help meeting leaders put their meetings back on track when things go wrong. Learn how to use specific techniques to bring your meeting back on track when you encounter a problem, along with how to diagnose the problem itself in order to avoid recurrence.
Course Details
 54 mins

Team Dynamics - Solving Problems: Definition to Options

When you are trying to define a problem, your mindset is in a ‘Detective’ mode, looking for clues and motives. This course helps you analyse the current situation and identify the root causes of the problem. You will explore ways in which you and your team can generate solutions.
Course Details
 30 mins

Team Dynamics - Thinking Creatively

In a world where complexity, ambiguity, and volatility are becoming the norm, creative thinking and problem-solving skills are a key competence. Explore how you can channel your thinking into a creative output.
Course Details
 43 mins
None

Time Management

Unlike most things in life, we can’t buy more time! What we can do, however, is develop some skills and habits that will help us make the most of the time available to us. This course offers a time management process to follow, along with a set of skills and habits to develop that will help you get control of your time.
Course Details
 26 mins

Unconscious Bias 

We all have unconscious biases: deep-seated prejudices that we don’t know we have, and that can affect how we treat other people. In a customer service environment they can affect how welcome and comfortable our customers feel, and how much they trust us. This course introduces you to unconscious biases, what they are, and the impact they have. It also offers a range of techniques that can help you recognise you own biases in order to challenge and counteract them.
Course Details
 30 mins

Unconscious Bias for Managers

We all have unconscious biases that can affect our workplace decisions, such as recruitment, promotion, and performance management, as well as team dynamics and relationships. Although we may not be aware of our biases, we can reduce their impact. This course covers a range of techniques that will help you eliminate bias from your workplace interactions.
Course Details
 35 mins

Understanding HACCP

Find out what HACCP is and how to implement a HACCP Plan.
Course Details
 25 mins

Whistleblowing

As part of our commitment to supporting an open and transparent culture, we want you to feel safe to speak up if you see or suspect wrongdoing that it is the public interest. This course shows you how you are protected by our policies and the law, the correct procedure to follow to maintain your protection, and what to do if you feel you have suffered because you have blown the whistle.
Course Details