Course catalogue

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Business Analysis

Successful enterprises make the most out of the information available to them. They derive value from the numbers driving their business. This course presents a wide range of practical skills for managing these numbers. The course will take you through a proven, structured process to improve your ability to collect, analyse, and forecast information in order to generate valuable insights and make well-supported business decisions. Employing exercises and solutions easily adaptable for your own workplace, this course uses a combination of written materials, screenshots, videos, and over 60 professional spreadsheet models.

Competition Law

Healthy competition keeps prices low and quality high. It increases choice and promotes innovation. It's good for businesses, consumers, and the wider economy. Competition law aims to keep businesses honest and to protect them, small and large, from unfair practices.

Competition Law (EU)

Healthy competition keeps prices low and quality high. It increases choice and promotes innovation. It's good for businesses, consumers, and the wider economy. Competition law aims to keep businesses honest and to protect them, small and large, from unfair practices.

First Contact

What first impression do you give when you initially meet with or speak to a customer? Here you’ll put yourself in your customer’s shoes and learn how to see yourself through their eyes. Discover how to make that vital good first impression and set the tone for a successful relationship.

Business Writing

Writing at work can be frightening. Many people get blocked when forced to put their thoughts into words, and in our frantic, numbers-driven world, the importance of clear writing is often overlooked. So how can your employees produce writing that attracts readers and builds a loyal following? And how can they feel more confident about their next writing assignment? This course offers tangible tools and techniques to improve writing. Whether it’s a two-line email or a two hundred-page report, the quality, focus, and speed of written communications will increase.

Presentations - Creating Presentation Support Materials

Do you know how and when to use visual support materials effectively? Can you use good design principles to create visuals that enhance, rather than clash? Do you know when and how to use handouts and notes?

Presentations - Handling Questions

Questions are excellent opportunities to tailor your presentation to the meet audience’s needs. Learn how to encourage questions and explore how to prepare so you can respond effectively and with confidence.

Presentation Skills - 3 Tips To Reduce Your Presentation Jitters

This session will give you 3 easy to remember tips to help you overcome your fear of delivering presentations.

Presentations - Making Presentations Powerful

Make your presentations more powerful by learning how to structure your ideas clearly, be aware of your audience and their needs, and use visuals that impact to enhance your presentations.

Presentations - Planning a Powerful Presentation

Every successful and engaging presentation starts with effective planning. Learn how to set clear objectives, analyse your audience so you see things from their viewpoint, plan for the location. and develop contingency plans.

Presentations - Powerful Message and Structure

Make your message crystal clear! Learn how to select your key ideas and use the rule of three to shape your presentation. Explore how different structures can help you inform and influence different audiences so you can pick the most effective one for you.

Presentations - Rehearsing for your Presentation

Do you rehearse? How do you rehearse and how long for? Rehearsing helps you become fluent with your delivery, your movements, and your vocal expression. Learn how to rehearse effectively and prepare visual aids and handouts to impress.

Presentations - Stage Presence

Do you know which is most important: what you say, how you say it, or how you look? Find out how to use movement, gestures, and body language to get your point across. You’ll also learn how to harness any nerves to help you deliver a great presentation.

Presentations - Using Words and Voice Effectively

This course will equip you with enviable tools and techniques during your preparation to deliver engaging and successful presentations. Do you know how to use anecdotes to effectively support your message? Can you paint word pictures, make analogies, and use quotes to relate more closely to your audience? Can you use your voice to keep people interested?

Strategy and Business Models

Widespread strategic innovation means that businesses now face more complex and dynamic issues than ever before. Yet many business people are still using outdated management theories and approaches based on static and expired business models. This course is designed to equip professionals, entrepreneurs, and established business owners with the ability to analyse, improve, and create new business models that work and are grounded in 21st century strategic thinking. Providing the know-how and insight to develop a business idea or opportunity, the course uses Strategyzer AG’s "Business Model Canvas" developed by Dr Alexander Osterwalder. Whether you need to pitch your new business case, reposition your market, or predict your next big growth trajectory, this course will teach you how to deliver effective, scalable, and transferable business models.